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This International Company, European leader on its market is specialised in the production of food ingredients. Working with major, recognized players of the food market, the Group is now seeking for his

Customer Quality and Food Safety Manager



Reporting to the Group Quality Director. On one hand, you will be the “voice of the customer” and will coordinate worldwide actions relating to Quality & Food Safety (Q&FS) for all Customers. On the other hand, you will be the primary spokesperson for the Key Accounts Managers on Q&FS matters. Key accountabilities will include:

  • Collecting Customers’ expectations and requests in the field of Q&FS, ensuring they are met any time and leading the action plans
  • Ensuring regular talks and meetings with the relevant Customers’ contact persons to contribute to smooth relationships and anticipate any of their needs
  • Trigging, leading and implementing actions intending to raise the standards delivered to Customers
  • Ensuring training of local Q&FS Teams to understand Customers’ expectations and optimal way to handle their requests
  • Ensuring a high level of harmonization in the way plants handle all Q&FS-related matters with Customers
  • Managing the KPIs measuring the Q&FS performances with Customers
  • Supporting all plants supplying Customers so that they all get the highest audit and overall assessment scoring from Key Accounts

The position will be based in Paris Area and requires mobility for visiting plants or customers’ headquarters (around 20% of time)



  • MSC in Food or Chemical process degree with a significant background in Quality Management
  • 6 years of experience minimum, in Quality Assurance or Food Safety in Food or Cosmetics Ingredients Business
  • Proven international project management experience in a matrix worldwide organization
  • Fluent in French and English
  • Customer oriented
  • Good relationship building both internally and externally : excellent communication and interpersonal skills, listening capabilities, helpful oriented, capable of adapting quickly and efficiently
  • Business minded and negociations skills
  • Ability to work cross-functionally and to meet deadlines, well-organized
  • Rigorous, Autonomous, persevering, capacity to propose new ideas

Contac for applications t : office@recfood.pl